« Friday 5 | Main | Conspiracies »

February 18, 2005

Blockbuster gets nailed

* the law @ 20:09

You've seen the advertisements proclaiming "No more late fees" as the poor Blockbuster staffers get mobbed by the overpriced abused crowd. Turns out that it's still a big lie.

Under Blockbuster's (Research) new policy, put into effect on Jan. 1, customers can keep a rental for one week past the due date at no additional charge. After that, they are charged a restocking fee of $1.25. And if the overdue item is kept for more than 30 days, Blockbuster will charge the customer the retail value of the item.

In a brief statement, Blockbuster defended the new policy, saying it was surprised and disappointed by the lawsuit.

"The fact is there are no longer late fees at Blockbuster," the company said.

Did Blockbuster forget that no late fees means no late fees, or was the $15 a month just not enough? If this is what it calls competition then I think Netflix is still the better deal.





TrackBack

TrackBack URL for this entry:
http://www.blackglass.org/cgi-bin/mt/mt-paths.cgi/153

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)